Ilah uses only lab grown, recycled, and Canadian minded diamonds in her pieces. The type of diamond and its origin is noted for every
piece. Ilah carefully sources her gemstones to make sure they are free of human rights abuse. All of the metals are recycled.

Many of our pieces are made to order and take about weeks to ship. You can make special requests on ANY item. Do you need a more specific size like a 5 3/4? Want the piece made in 18K green gold? Send a email to let us know what you want.

View our custom design page to fill out a request form

If you would like to customize one of my designs please text, call, or email.

All items that are Special Requests, Custom Designs, or that have been altered in any way, including sizing, are
non-returnable, non-refundable.

Stock items, even those which are pre-orders made just for you, are returnable within 14 days starting from the first day your package is out for delivery. Your return must be received for processing within the 14 Day review period, packaged securely and in unworn, undamaged condition. Re-sized rings are non-refundable. Quarter sizes are always considered Special Requests and can only be returned with authorization.

If a stock item/order is returned for a refund or is canceled during production, your next purchase will qualify as a final sale.
If a subsequent order is placed during production of an existing order, the subsequent order is considered a final sale. Size alterations to orders currently in process will count as your one complimentary re-sizing. Special Requests and Custom Designs can only be canceled within 24
hours of placing the order. After those 24 hours, the sale is final.

We only service pieces made by iLAH Cibis Jewelry or my former store in Sudbury, MA. Please contact us via text if you have questions about servicing an older piece.

Standard shipping is 2-5 days in US. Expidited shipping is 1-2 days. Orders over $200 qualify for free standard shipping. Orders over $800 qualify for free expidited shipping and must be signed for.

I can pretty much guarantee that if you order by 12/19, you order will arrive for Christmas. However, to a degree I cannot control shipping speeds, especially at this busy time of year. I will continue to ship 1-2 day fed ex until 12/22. If you need overnight shipping, please contact me, and I will make that happen for an additional fee. Overnight fed ex on 12/23 for 12/24 is possible, but will most likely cost around $100.